Richard Branson has absolutely nothing to do with Virgin Media !!! |
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Under NO circumstances sign up |
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Today I was passed from one dept to another for an
hour and a half trying to cancel my services. |
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When I originally signed up under pressure at my own
front door by a salesman called Michael, I was told :- |
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I would receive Free installation | False I was charged £49.99 | |||
I would receive 70Mb download speed | False (35Mb download) Upload 1Mb | |||
They would contact
Plusnet and cancel my contract due to BT Maintenance issues in my area without cost |
False (they have No Authority to cancel Anyone's contract) | |||
I said I had already
paid this years advance line rental with Plusnet the salesman said he would be able to get it refunded |
False did not happen |
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I was told Kodi would still work ok | Kodi now constantly buffers | |||
I was told my downloads wouldn't be interupted |
Websites like http://rarbg.com are now Completely inaccessible (I can still access them with Plusnet) |
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If you have already signed up you have 14 days cooling off period to cancel, good luck with that. |
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Virgin Media Complaints Dept postal address is :- |
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18 months later |
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Today I recieved a cheque from Virgin Media Rotheram for £125 and an apology for charges relating to the cancelling of my contract, hopefully they saw this article and realised it was me. I will duly remove this webpage in the following weeks |
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